RMA Formular

Raven Europe / Support / RMA Formular
NEW RMA FORM!! If you have any questions, contact us +31 227 54 93 00 Choice menu 3
RMA Form
Once this form is received by Raven Europe, an RMA will be created and the appropriate details will be emailed to the address entered into the Email Address field below. In order to reduce repair time and cost, please provide as much detail as possible. Example of details to provide:
  • What issue is being experienced?
  • What function/task is being performed when the issue occurs?
  • Does the issue occur consistently?
  • What settings are used to replicate the issue?
  • What troubleshooting has been performed?
IMPORTANT! - Do not return mounting hardware, cabling, or any items not directly associated with the product to be repaired. Raven Industries will not be responsible for the loss of any additional items returned, not directly associated with the item returned for repair.
Dealer details
   
Enter the name of your customer.
Billing address
Product details
Choose the reason of return from the list above.

Repair

Upload a proof of purchase.
(P/N). If not available use: 0000 or the type product.
(S/N). If not available use: 0000
If not available use: 0000
Give a clear description of the problem. Correct example: The touchscreen has a crack in the screen, causing the touchscreen to not work anymore. Incorrect example: Touchscreen does not work.
If log data or photos are present, deliver them in a zip, rar, pdf, png or jpg file.
Only for platinum dealers
Load a PDF file with the worked hours

Retour

Upload a proof of purchase.
Describe the reason for return.
Send

Raven Europe
t.a.v.
De Stek 8
1771 SP Wieringerwerf
The Netherlands

nach oben

Raven Europe

Nieuwe Steen 5 | 1625 HV Hoorn Phone: +31(0)227 549300 Web: www.raveneurope.com