RMA FormName dealer: * Name customer: * Address dealer: * Address customer: * Contact dealer: * Your email address * Contact customer: * Return Selection Wich artikel would you like to register? Module: *Field ComputerControllerGPS ModulesCablesHydraulicsGSM modemOther Select Viper 4CR7GeoSTAR 250GeoSTAR 200T010Cruizer IIEnvizio Pro Select GeoConnectSlingshot modem 1.0/2.0 IMEI (Slingshot) / Serialnumber (GeoConnect): * Serial number: * Part number Complaint Description Please describe the complaint/malfunction as detailed as possible. Description Type of malfunction SignalHardware (touchscreen, scherm, connectoren)Software (SBGuidance, Loader, Field Manager)Adjustment (addition) Type correction signal *RadioGSM Type of malfunction: Loss of one block (RTK-float)Loss of two blocks (DGPS)Loss of four blocks(NO PVT) Number of GPS satellites * Distance to base station (km) * Loss internet connection 2G3G Time Color Red timeBlack time Error: NoneNo communication with GPS-receiverCOM5 does not existYou are too far from baseOutlier detected Date of failure * Details Is there a GPS log present? YesNo GPS log Upload *Upload your ZIP file containing the GPS log Does the field computer restart normally? YesNo Type of malfunction: Connector(s) brokenNo CAN bus communicationNo NMEA/VRA outputSensorbox/steering signals are not detectedTouchscreen does not respond/responds badly Error: NoneCouldn't start DASSensor voltage too low. Check the emergency stopINS module werd uitgeschakeldCAN hardware initialization error Is there a BIN/CAN log present? YesNo BIN/CAN log Upload *Upload your ZIP file containing the BIN/CAN log Type of malfunction: Field computer does not restartField computer restarts with errorField computer shuts off at restartField computer restart with white screen Is this checked on a different tractor? (power supply) JaNee Describe the failure: Does the tractor software start normally? YesNo Type of malfunction: Feature in the software is not workingLicense errorError in home screen (loader) Please describe malfunction Missing license? Error Base ManagerMachine ManagerField ManagerUpdate Manager Type of malfunction: Error in configurationSoftware errorMissing or damaged files Please describe error: Has there recently been made an software update? YesNo Adjustment (addition): Can ModuleRadio ModemGeoConnectSlingshotTwin activation Completion60-days warranty claim Yes Proof of purchase *Please upload a proof of purchase. Do you want a quote before repair? YesNo Repair immediately to an amount of (€): Shipping Method: Raven Europe arranges a pickup with UPSDealer arranges shippingOther: Preferred shipping method * Return to: DealerCustomerOther: Preferred return shipping method * Address *Street AddressApt, Suite, Bldg. (optional)StadtStaat / Provinz / RegionPLZ / Zip CodeAfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCentral African RepublicChadChileChinaColombiComorosCongo (Brazzaville)CongoCosta RicaCote d\'IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast Timor (Timor Timur)EcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFijiFinlandFranceGabonGambia, TheGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKorea, NorthKorea, SouthKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepaNetherlandsNew ZealandNicaraguaNigerNigeriaNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint VincentSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSpainSri LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabweLand VerificationPlease enter any two digits *Example: 12Dieses Feld ist für Spam-Schutz - Bitte lassen Sie es leer
